Testimonials



12/29/17 Jeff L. - "I cannot express how highly I recommend Ken and his team for the work they do. Not having had any experience with a company like this or having a TV professionally mounted, I was very fortunate to end up with Cutting Edge for my the installation of my TV (on a brick fireplace)

Leading up to the installation, I had a ton of questions, I was indecisive about a number of different options and I must have sent Ken at least 100 + different questions throughout the week. He was extremely responsive, extremely patient with me, extremely honest and he did it all with a great attitude. This guy genuinely loves what he does and you can tell. In a world where customer service is getting harder and harder to come by, I consider myself blessed to have dealt with Ken and his team. It's truly refreshing to know there are companies/professionals out there who care about the customer first and foremost.

Their prices were reasonable, there were no hidden associated costs, they were prompt for the appointment, and were even able to fit me in on fairly short notice. I would absolutely call them first if I needed anything like this done again."

12/28/17 Zinnia K. - "Ken and his team are absolute professionals and a pleasure to work with. They did an excellent job hanging my TV above my fireplace and finished the work in a very short amount of time. Their prices are also reasonable, as I found out from shopping around. Most impressively of all, they honored our appointment and showed up on time, even though it was Christmas weekend and there was an ice storm underway. I highly recommend them for their professionalism, dependability, and quality of work."

12/13/17 Quoc-Dien T. - "They quoted the best price, were there on time, did an amazing job. What else can you ask for?"

8/6/17 Jared S. - "Ken is amazing. I am so impressed with his professionalism and honesty. I had a bad experience with another company who couldn't finish the job. I called him and although he was booked for 3 weeks, he found time to come on a Sunday for 8 hours and setup my entire entertainment system. This guy is great. I will keep him in my contacts for future AV/tech needs."

2/2/17 Serge P. - "Awesome Service - they were on time, the estimate was exactly what the final price was, Ken was real knowledgeable and made great recommendations for exactly where to put the TVs - he also went it to my TV settings and improved my pictures settings and now my picture looks even better = I would definitely recommend them if you need to throw some TV's on your wall."

10/19/16 Tim B. - "I think this is my 2nd review of Ken and Cutting Edge TecSolutions. These guys are great...they came to my house around 8pm on a Friday to fix a small issue with my Harmony remote and a sound bar...I was impressed. They're now working with us (and Comcast, saving us the headache) to improve WiFi speed throughout our home. GREAT guys...better than others we've met around Boston."

9/13/16 Liron P. - "A level of service and value for money (reasonable pricing) that I have never seen before.. We asked quotes from multiple vendors and this is the 3rd time we are installing a TV in a new home. Ken was very easy to schedule with,was super nice, came on time with his colleague, completed the job quickly and to the highest standard and even tried to do some extra stuff that we did not thought of initially. I insisted on adding tip to which he initially refused. I do not know what other vendors that charge 3x for the same thing, think - but we as buyers should support people like Ken."

8/22/16 Tim B. - "I initially had Ultimate Home Theater from Providence help with our home's new systems...Cutting Edge and Ken were way more knowledgeable and professional. They knew how to set up Harmony remotes the proper way, etc. AND they're still around when we have a software/wifi issue that needs to be tweaked. Highly recommended over others in the South Shore. Tim"

1/19/17 Jim L. - "I had a great experience with Ken installing a remote starter in our Toyota Sienna. He was responsive and helpful while booking, came to my house to do the installation, and left no trace of his work in the car. This is a much better experience than providers I've used in the past that required leaving the car with them at their location for 10+ hours for the install. The remote starter itself is working great, too. I'd recommend anyone use Cutting Edge TecSolutions."

12/30/15 Mark V. - "Quick synopsis of why I gave 5-stars: 1. Showed up early, right off the bat shows that they are professionals 2. Excellent work, very efficient, all business 3. Nice guys, answered every question we had. I was completely satisfied with the experience and would highly recommend the guys to anyone."

12/23/15 Elle S. - "We had Ken and Angelo come to our new house to mount a TV above our fireplace. I was a little hesitant at first to put holes in the wall but they patched it up perfectly and we just put a coat of paint over it and it looks fantastic. They were so professional and were very thorough in going over all of the different options with my husband and I.
We have received several compliments from people on how great our living room looks. The wires are completely hidden and they were even able to put the cable box in our basement."

10/8/15 Mark M. - "Kenny and his crew did a great job took some time because out building is old but they did it great job."

9/1/15 Angelica S. - "Couldn't be happier."

7/17/15 Josh R. - "Very satisfied with prompt and professionalism."

6/7/15 Kevin P. - "The service technicians were prompt, informative, professional and personable. Enjoyed the experience."

3/10/15 Zach S. - "The guys at Cutting Edge are the best. Professional and knowledgeable. I have used them on many buildings for A/V and security cameras and never have I been disappointed. Trust is a big thing in my business and I trust Ken's crew like family."

3/10/15 Stan F. - "Ken and I exchanged multiple emails prior to his visit. He was on-time and prepared. I had tried to set up my components, but I was unable to match the right cables with the right connections. He completed everything I needed with minutes to spare on the hour. He is thoughtful and considerate."

2/22/15 Michael M. - "I bought a new 65 inch Samsung and needed somebody to install it and update my sound system. I found Cutting Edge on the Internet. I called the number and left a message and Ken returned my call shortly after. I'm very skeptical about doing business with people I don't know so I was little worried at first. Ken came to my house to give me an estimate and recommended components for my set up. I was extremely impressed with his knowledge and professionalism. I gave him a deposit for the equipment and install and he returned about a week later with his crew and installed TV, receiver, speakers, wi fi, remote, and all the wireing. I could not have been happier with the whole experience. I have had them back to my house many times since the first install to do additional work in bedrooms and other upgrades. I have the utmost trust for him and his recommendations. I'm so lucky that I found him. Prices were great also."

2/17/15 Dina D. - "I had a remote start installed on my 2012 Maxima. The vehicle is push-to-start, and I wasn't even sure if it was possible to get one. I found Cutting Edge and sent an email to inquire about it. Not only was Ken (the owner) prompt in replying to me, he answered all of the questions I had. He was professional and knowledgable and I felt very comfortable with him. The unit was a bit pricey, but being that it's push-to-start, I expected that. It was actually a little less than what I had anticipated. They make it convenient for their customers by coming to your location. On the particular day they did my installation, it was extremely cold out and I felt horrible that they were working in those conditions. Ken continued to tell me that the weather was not an issue at all and reassured me not to worry.

Since the system was more complicated than most, he informed me during the install that it may take little bit longer than he originally thought. That was 100% fine with me, especially since he made sure everything was working properly and that I was satisfied. They also cleaned up after installing the system. My car actually looked better than it did before the installation! Ken also followed up with me to check-in and ask how the unit was working, if I had any questions, etc. He told me to contact him if I had any issues with the system - and he would take care of it right away. Now THAT is good customer service! The install was perfect and I have not had a single problem with it. I read the reviews others have posted and I cannot for the life of me understand why anyone would not give this business a five star rating (perhaps that one person was just having a bad day). Cutting Edge was very professional, extremely knowledgable and completely focused on customer service and satisfaction. I would highly recommend them to anyone!"

2/16/15 Peter Y. - "I am a business owner located in Nashua, NH and met Ken at Cutting Edge through a local Audio/Video store that Ken handled all the installs for. He was extremely courteous, trustworthy, and an expert in Audio/Visual installations. Since I had such a great experience from Ken's seamless in-wall Television installation, I have used him two additional times for another in-wall TV as well as rewiring a phone system to Voice-Over-IP. There really isn't anything Ken and his team can't do. Whats great is that Ken is all about business and never had a problem making the trip to Nashua NH from his home base in Peabody. He has always treated me with 5-STAR service and I would recommend him to anyone looking for technology installations or technology help."

2/16/15 John T. - "Just want to say that Ken setup 3 of my locations with security cameras that I can view from my iPhone. Best thing I did and definitely could not of selected a better company to do it. Ken and his technicians are extremely knowledgeable and experienced in there field. I wouldn't hesitate to recommend them to anyone I know."

2/10/15 Peter S. - "We wouldn't trust installation of our AV equipment with anyone else! We've had two flat screens installed in two residences. Ken and his colleagues are professional, knowledgeable, and work with the utmost integrity. The price quote was spot on and work completely impeccably. Highly recommended guys!!"

2/2/15 Bob M. - "Carol and I first came into contact with Ken when looking for someone knowledgeable to hook up our new Samsung 52" flat screen with surround system His work was conducted much to our liking fast and efficiently, not to mention at a reasonable price. We have since used Ken for computer repairs as well. We are currently contemplating a total house music system which I have spoken to Ken about. He has already recommended a Sonos speaker system etc and projected a totally installed price We could not be happier with the level of service Ken has provided us and would highly recommend him. A good hard working intelligent young man Bob M"

6/28/14 Paul K. - "Fast, responsive, reasonably priced, thorough, friendly. Everything you want in a service provider. Ken installed a new sound system and home theater setup for us. HIGHLY recommended."

4/19/14 Kerri D. - "Ken mounted a television in my master bedroom. It looks great and we are very happy with his work. Ken followed up with us to make sure everything was to our satisfaction. He is very personable and I would highly recommend his services."

2/4/14 Sally M. - "I found Ken by calling around to see if I could beat Best Buy's quote on installing a car stereo as a gift. He gave me advice on choosing the stereo, installed it on Christmas Eve near my house for much less than Best Buy would have, and checked in with me afterwards to see how it was going. I contacted him again about a car battery that seemed to be draining and a satellite radio antenna that needed replacing, and he came to my house to work on both issues. It's clear that he takes pride in his work and takes the time to get it right. Ken is knowledgeable, thorough, reliable, and really, really nice. It's always great to find someone whose work you trust and who is pleasant to deal with. He's definitely now my go-to person to call about any electronics issues. Highly recommend."